Effective Date: 25 September 2025
Last Updated: 25 September 2025

1. INTRODUCTION

Welcome to WATCHMAN, the AI-powered subscription intelligence platform developed by Team WATCHMAN. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services.

Your privacy is our priority. We’ve designed WATCHMAN with privacy-first principles, employing zero-knowledge architecture and bank-level security to ensure your financial data remains completely protected.

2. INFORMATION WE COLLECT

2.1 User-Generated Content You Upload

  • Account Information: Name, email address, profile preferences
  • Subscription Data: Service names, costs, billing cycles, payment methods, ratings, and usage patterns that you manually input
  • Financial Information: Spending categories, budgets, and financial goals you choose to enter
  • User Content: All subscription information, spending data, and financial details are voluntarily provided by you
  • Communication Data: Messages sent through our support channels

Important Note: WATCHMAN relies entirely on user-generated content. We do not automatically collect, access, or retrieve any financial information from external sources, banks, or subscription services.

2.2 Information Collected Automatically

  • Usage Analytics: How you interact with WATCHMAN features (anonymized)
  • Device Information: Device type, operating system, browser version
  • Log Data: IP addresses, access times, pages visited
  • Performance Data: App performance metrics and error reports

2.3 Information We Do NOT Collect or Access

  • Banking Credentials: We never store or request your bank login information
  • Payment Card Details: We don’t store complete credit card numbers
  • Direct Financial Account Access: We don’t connect to or access your bank accounts, credit cards, or payment systems
  • Automatic Subscription Data: We don’t retrieve subscription information from external services automatically
  • Third-Party Account Access: We don’t access your accounts with subscription services directly
  • Automatic Financial Tracking: All financial data comes from your manual input only

Important Note: WATCHMAN is a user-generated content platform that relies entirely on information you voluntarily provide.

3. HOW WE USE YOUR INFORMATION

3.1 Core Service Delivery

  • Subscription Management: Analyze and organize the subscription data you manually provide
  • AI Insights: Generate personalized recommendations based solely on the information you upload
  • Financial Analytics: Provide spending breakdowns and trend analysis using your input data
  • Alerts & Notifications: Send reminders and suggestions based on the subscription details you’ve entered
  • Data Visualization: Create charts, reports, and dashboards using your user-generated content

Service Clarification: All insights, recommendations, and analytics are generated from the data you voluntarily provide. WATCHMAN serves as an analytical tool to help you better understand and manage the subscription information you choose to upload.

3.2 Service Improvement and Analytics

  • Platform Enhancement: Improve features and user experience based on usage patterns
  • AI Model Training: Enhance recommendation accuracy using anonymized, aggregated user data
  • Bug Detection: Identify and resolve technical issues
  • Security Monitoring: Detect and prevent fraudulent activities
  • Usage Analytics: Understand how users interact with our analytical tools (anonymized data only)

Data Processing Limitation: We only process and analyze the data you voluntarily upload. Our AI and analytics work exclusively with your user-generated content to provide insights and recommendations.

3.3 Communication

  • Service Updates: Notify you about new features and improvements
  • Support Assistance: Respond to your questions and technical issues
  • Marketing Communications: Send relevant offers and insights (with your consent)

Service Foundation: All our services are built on the principle that you maintain complete control over your data. We only work with information you choose to share with us.

4. DATA SECURITY & PROTECTION

4.1 Security Measures

  • End-to-End Encryption: All data encrypted in transit and at rest using AES-256
  • Zero-Knowledge Architecture: We cannot access your sensitive subscription data
  • Regular Security Audits: Continuous monitoring and penetration testing
  • Secure Infrastructure: Hosted on enterprise-grade cloud platforms with SOC 2 compliance

4.2 Access Controls

  • Multi-Factor Authentication: Optional 2FA for enhanced account security
  • Role-Based Access: Limited employee access on need-to-know basis
  • Audit Logging: Complete logs of all data access and modifications

5. DATA SHARING & DISCLOSURE

5.1 We DO Share Information With:

  • Service Providers: Trusted partners who help operate WATCHMAN (under strict confidentiality agreements)
  • Legal Compliance: When required by law, court order, or government regulation
  • Business Transfers: In case of merger, acquisition, or sale of assets (with user notification)

5.2 We DO NOT Share Information With:

  • Advertisers: We never sell your data to advertising companies
  • Marketing Partners: No third-party marketing without explicit consent
  • Subscription Services: We don’t share your data with the services you track or any external subscription providers
  • Financial Institutions: We don’t share data with banks, payment processors, or financial service providers
  • Data Brokers: We never sell or provide your information to data aggregation companies
  • Automated Systems: We don’t allow automated access to your user-generated content by external parties

6. YOUR PRIVACY RIGHTS

6.1 Access & Control

  • Data Access: Request a complete copy of your personal data
  • Data Correction: Update or correct inaccurate information
  • Data Deletion: Request complete removal of your account and data
  • Data Portability: Export your data in standard formats

6.2 Privacy Settings

  • Usage Analytics Toggle: Control anonymous data sharing for service improvement
  • AI Insights Control: Enable or disable AI analysis of your subscription patterns
  • Marketing Preferences: Manage communication preferences granularly
  • Notification Settings: Customize alert frequency and types
  • Content Control: Complete control over what user-generated content you share

6.3 Regional Rights

  • UAE Residents: Rights under UAE Data Protection Law
  • EU Residents: GDPR rights including data portability and erasure
  • Global Users: Baseline privacy rights regardless of location

7. DATA RETENTION

7.1 Active Accounts

  • User-Generated Content: All subscription data you upload retained while account is active for service functionality
  • Usage Analytics: Anonymized interaction data retained for up to 3 years for service improvement
  • Communication Records: Support communications retained for 2 years

7.2 Account Deletion

  • Personal Data: All user-generated content and personal information permanently deleted within 30 days of account closure
  • Anonymized Analytics: May be retained for statistical purposes (no personal identifiers)
  • Legal Requirements: Some data retained longer if required by law

8. INTERNATIONAL DATA TRANSFERS

WATCHMAN operates globally with data centers in multiple regions. Your data may be processed in countries outside your residence, including:

  • Primary Servers: UAE, Singapore, Ireland
  • Backup Systems: United States, European Union
  • Processing Guarantees: All transfers protected by appropriate safeguards and encryption

9. COOKIES & TRACKING

9.1 Cookie Usage

  • Essential Cookies: Required for basic platform functionality
  • Analytics Cookies: Help us understand usage patterns (can be disabled)
  • Preference Cookies: Remember your settings and preferences

9.2 Third-Party Services

  • Analytics Providers: Google Analytics (with IP anonymization)
  • Support Tools: Customer service chat systems
  • CDN Services: Content delivery for improved performance

10. CHILDREN’S PRIVACY

WATCHMAN is not intended for users under 16 years old. We do not knowingly collect personal information from children. If we discover we’ve collected information from a child under 16, we will delete it immediately and terminate the account.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

  • Notify Users: Email notification for material changes to all registered users
  • Posting Updates: Updated policy posted prominently on our website
  • Effective Date: Changes become effective 30 days after notification
  • Continued Use: Using WATCHMAN after policy updates constitutes acceptance of new terms

12. CONTACT INFORMATION

12.1 Privacy Officer

Email: privacy@watchmanapp.com
Address: Xverse Digital, UAE

15. CONTACT INFORMATION

15.1 Privacy Officer

Email: hello@watchman.help
Website: https://watchman.help
Address: Team WATCHMAN, UAE

15.2 Data Protection Queries

For questions about your privacy rights, data processing, or to exercise your rights:

  • Support Portal: https://watchman.help/support
  • Email Response Time: Within 48 hours
  • Complex Requests: Resolved within 30 days

15.3 Regulatory Contacts

  • UAE Complaints: Telecommunications and Digital Government Regulatory Authority
  • EU Representatives: [If applicable based on user base]

16. ACKNOWLEDGMENT

By using WATCHMAN, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with these terms, please do not use our services.

WATCHMAN
Team WATCHMAN
Committed to your financial privacy and security

This Privacy Policy is part of our commitment to transparency and user trust. For the most current version, please visit our website.